Click to return to the home page
Payment Options
Santiago Communities, Inc. offers a variety of payment options:
Automatic Monthly Payments
Using this method, your payments are automatically deducted every month from your checking or savings account on the due date of every billing cycle. To enroll for this option, you must complete the ACH Authorization Form (PDF download). After receiving your authorization, it will be applied to your next billing cycle. Be sure to fill out the entire form and return to the following address:

Santiago Communities Inc.
PO BOX 11927
Santa Ana, CA 92711

PDF Downloads:
Santiago Loans - Authorization Form
Santiago Rentals - Authorization Form

There is a $2.95 fee for this option, per transaction.
Pay via Phone
Customers can call and speak to a Representative to make a one-time payment over the phone.

Call: (951) 682-6205
Tuesday - Friday 8:30AM - 5:00PM (PST)
Saturday 9:00AM - 5:30PM (PST)

Call: (714) 744-4993
Monday - Thursday 8:00AM - 4:00PM (PST)
Friday 8:00AM - 2:30PM (PST)

There is a 3.5% plus $2.95 convenience fee, per transaction, for payments made with a Representative with any major credit card or $2.95 per E-Check transaction.
Pay Online
Make payments and manage your account online by using our web access portal.
Convenience fees may apply.
Pay In Person
Visit our Payment Center to make a payment with a Representative and ensure immediate receipt of your payment.

591 West La Cadena Drive
Riverside, CA 92501

Please Note - Under no circumstance will cash be accepted. All payments should be made payable to "Santiago Communities Inc."
Pay by Mail
Mail a check or money order to the address noted below. Please include your account number when mailing your payment and make your payment payable to Santiago Communities Inc. Do not send cash.

Mail Payments to:
Santiago Communities Inc.
ATTN: MHFA Department
PO BOX 11927
Santa Ana, CA 92711
Things to keep in mind regarding Web and Automated Payments:
  • A loan cannot be due for more than 2 payments.
  • Partial payments will not be processed.
  • After a returned or failed payment, automated payment services will not be available for 60 days.
  • If you are presently in bankruptcy or if your loan is past due, these payment options may not be available to you.

Copyright © 2009-2018, Santiago Communities, Inc.
Santiago Communities, Inc. is a premier provider of manufactured homes and manufactured home communities in the Western United States
including Arizona, California, Nevada and Washington. With over 40 communities under management we have an affordable, secure, comfortable
home waiting for you and your family.
Privacy Policy